Messages and messengers
School bus drivers sought to bring attention to the issue of extreme heat issues on school buses. Caddo Parish School Board member, Tammy Phelps jumped on the messenger instead of the issue. For some reason she could not come up with a sound argument as to why the school board and administration did not adequately provide for the well being of students cared for on the buses. I would think that a school board member’s (and anyone else associated with the schools) first concern is to the children, not how the school board will look in the eyes of the public.
How ironic that her effort to quash criticism, she has brought it to the forefront. That seems to always be the case when the powers that be try to muzzle critics. But at least Ms Phelps has done the district a service as well; now students have a great reason to study the First Amendment.
Too often political arguments are not really about the issue, often times they are arguments only because an issue may affect the way a group appears. Anytime a person makes a political statement for one side or the other, a political hack’s mouth will open and spurt venom. Here’s a foolproof way to judge those political issues
Examine the debate and ask yourself, “What is being attacked here?” If the criticism is an attack on the messenger, then the original statement had too much merit to effectively argue against it.
Recently the US Senate sought resolutions to attack the messengers in the “Petraeus or Betray Us” newspaper ad and Rush Limbaugh’s criticism of a group of soldiers. Neither side wanted to debate the issues involved in either case. They only sought to discredit the messengers. Odd too, is the fact that both of those first hack jobs on Petraeus and the soldiers were intended to attack the messenger as well.
MoveOn.org found it easier to attack the messenger that the message. Limbaugh couldn’t effectively argue the soldiers’ statements, so he too attacked the messenger.
Our political leaders are frequently criticized for the lack of civility in our government. In my younger days, civility was more common. In those days issues, not people, were discussed. Messages were attacked, not messengers.
How ironic that her effort to quash criticism, she has brought it to the forefront. That seems to always be the case when the powers that be try to muzzle critics. But at least Ms Phelps has done the district a service as well; now students have a great reason to study the First Amendment.
Too often political arguments are not really about the issue, often times they are arguments only because an issue may affect the way a group appears. Anytime a person makes a political statement for one side or the other, a political hack’s mouth will open and spurt venom. Here’s a foolproof way to judge those political issues
Examine the debate and ask yourself, “What is being attacked here?” If the criticism is an attack on the messenger, then the original statement had too much merit to effectively argue against it.
Recently the US Senate sought resolutions to attack the messengers in the “Petraeus or Betray Us” newspaper ad and Rush Limbaugh’s criticism of a group of soldiers. Neither side wanted to debate the issues involved in either case. They only sought to discredit the messengers. Odd too, is the fact that both of those first hack jobs on Petraeus and the soldiers were intended to attack the messenger as well.
MoveOn.org found it easier to attack the messenger that the message. Limbaugh couldn’t effectively argue the soldiers’ statements, so he too attacked the messenger.
Our political leaders are frequently criticized for the lack of civility in our government. In my younger days, civility was more common. In those days issues, not people, were discussed. Messages were attacked, not messengers.
posted by Jack McLeod at 12:55 PM
3 Comments:
I just wanted to comment on the McDonald's restuarant on the corner of Manfield Rd and 70th St. in Shreveport. La. This is the most unprofessional, rudest, most ghetto restuarant in Shrevport-Bossier. The employees are rude, the customer service in very poor, and the managers just let the employees do and say whatever they want to. One of my many adventures there was just this morning I went to pickup breakfast on the way to work. I walk in and no one is in line to place an order everyone is just waiting on an order. The young lady at the regiter never looked over to take my order. She was too busy talking to this other guy who at first glance seemed to be a customer but after he walked behind the counter I figured he worked there. Ater a short conversation with him, the young lady pulled out here cell phone and checked it. I guessed someone had sent her a text message and she proceeded to send the a reply. By this time I am truly fed up and late for work. What I thought would be a 3-5 minute food pick up turned into a 8-10 minute visit. I finally asked her, "Can I take my order now please." She never once asked me, :Can I help you " or "Welcome to McDonalds my I take your order" It was more like what do you want and why did you even come in here? Can't you see that I'm busy. This is very very poor customer service. I am a superviser at an Airline. My whole work day is customer service. I would be literally terminated if I treated a passenger the way the I was treated this morning. Are businesses getting so desperate that they just hire anyone to fill the gaps and forgetting about the ones who bring them revenue. The Customer. This ia a big problem. The only reason that I have continued to frequent this establishment is because it's Black owned and operated, and because it's on the way to my home and job. But no more. I'd rather drive 5 miles out of the way than to get treated like I did this morning. Something needs to be done about this.
I just wanted to comment on the McDonald's restuarant on the corner of Manfield Rd and 70th St. in Shreveport. La. This is the most unprofessional, rudest, most ghetto restuarant in Shrevport-Bossier. The employees are rude, the customer service in very poor, and the managers just let the employees do and say whatever they want to. One of my many adventures there was just this morning I went to pickup breakfast on the way to work. I walk in and no one is in line to place an order everyone is just waiting on an order. The young lady at the regiter never looked over to take my order. She was too busy talking to this other guy who at first glance seemed to be a customer but after he walked behind the counter I figured he worked there. Ater a short conversation with him, the young lady pulled out here cell phone and checked it. I guessed someone had sent her a text message and she proceeded to send the a reply. By this time I am truly fed up and late for work. What I thought would be a 3-5 minute food pick up turned into a 8-10 minute visit. I finally asked her, "Can I take my order now please." She never once asked me, :Can I help you " or "Welcome to McDonalds my I take your order" It was more like what do you want and why did you even come in here? Can't you see that I'm busy. This is very very poor customer service. I am a superviser at an Airline. My whole work day is customer service. I would be literally terminated if I treated a passenger the way the I was treated this morning. Are businesses getting so desperate that they just hire anyone to fill the gaps and forgetting about the ones who bring them revenue. The Customer. This ia a big problem. The only reason that I have continued to frequent this establishment is because it's Black owned and operated, and because it's on the way to my home and job. But no more. I'd rather drive 5 miles out of the way than to get treated like I did this morning. Something needs to be done about this.
8:45 AM
I just wanted to comment on the McDonald's restuarant on the corner of Manfield Rd and 70th St. in Shreveport. La. This is the most unprofessional, rudest, most ghetto restuarant in Shrevport-Bossier. The employees are rude, the customer service in very poor, and the managers just let the employees do and say whatever they want to. One of my many adventures there was just this morning I went to pickup breakfast on the way to work. I walk in and no one is in line to place an order everyone is just waiting on an order. The young lady at the regiter never looked over to take my order. She was too busy talking to this other guy who at first glance seemed to be a customer but after he walked behind the counter I figured he worked there. Ater a short conversation with him, the young lady pulled out here cell phone and checked it. I guessed someone had sent her a text message and she proceeded to send the a reply. By this time I am truly fed up and late for work. What I thought would be a 3-5 minute food pick up turned into a 8-10 minute visit. I finally asked her, "Can I take my order now please." She never once asked me, :Can I help you " or "Welcome to McDonalds my I take your order" It was more like what do you want and why did you even come in here? Can't you see that I'm busy. This is very very poor customer service. I am a superviser at an Airline. My whole work day is customer service. I would be literally terminated if I treated a passenger the way the I was treated this morning. Are businesses getting so desperate that they just hire anyone to fill the gaps and forgetting about the ones who bring them revenue. The Customer. This ia a big problem. The only reason that I have continued to frequent this establishment is because it's Black owned and operated, and because it's on the way to my home and job. But no more. I'd rather drive 5 miles out of the way than to get treated like I did this morning. Something needs to be done about this.
Post a Comment
<< Home